Legal Document

kg997 Terms and Conditions

Please read these terms carefully before using our platform — they clearly define your rights and responsibilities.

Last Updated: January 2026

1. General Introduction and Acceptance

These terms and conditions ("Terms") apply to the use of the kg997 platform and all its services. By accessing the kg997 website (https://kg997.cam), registering, or using any service, you confirm that you have read, understood, and agreed to comply with these Terms in full.

kg997 is an online casino and sports betting platform operated for Bangladeshi users. Our platform offers various gaming options including slots, live casino, and cricket betting. By using the platform, you are entering into a legal agreement with these Terms.

If you disagree with any part of these Terms, please refrain from using our platform. These Terms may change at any time, and we will notify you of any applicable changes.

1.1 Language and Interpretation

These Terms are written in Bengali and the Bengali version shall be considered the final and binding version. In the event of any dispute or ambiguity, the interpretation of the Bengali text shall prevail.

2. Account Registration and Eligibility

2.1 Age and Eligibility Requirements

To register with kg997 and use any service, you must be at least 21 years of age or older. Use of this platform by anyone under 21 is strictly prohibited. Providing false information about your age will result in immediate account closure and your balance may be forfeited.

2.2 Single Account Policy

Only one kg997 account is permitted per person. Creating multiple accounts is strictly prohibited. If multiple accounts are found, all accounts will be closed and all bonuses and winnings may be cancelled.

2.3 Registration Information

You must provide accurate and complete information at the time of registration. Your name, date of birth, mobile number, and banking details must be correct. Providing incorrect information may delay the withdrawal process or result in account suspension.

2.4 Account Security

Keep your account password and login details completely confidential. Any unauthorized access to your account must be reported to our support team immediately. Using another person's account or allowing others to use your account is prohibited.

2.5 Identity Verification (KYC)

We may request the necessary documents to verify your identity at any time. These may generally include:

  • A copy of your National ID (NID) or passport
  • Mobile banking (bKash / Nagad / Rocket / Upay) account details
  • Proof of current address
  • Information regarding the source of funds (if required)

Failure to provide the required documents within the specified time will result in withdrawal being put on hold.

3. Deposit and Withdrawal Policy

3.1 Minimum Deposit Amount

The minimum deposit amount for each payment method on kg997 is ৳500 (five hundred taka). No deposits below this amount will be accepted.

3.2 Minimum Withdrawal Amount

The minimum withdrawal amount is ৳1,000 (one thousand taka). Withdrawal requests are generally processed within 30 minutes to 3 hours.

3.3 Accepted Payment Methods

kg997 supports the following payment methods:

  • bKash
  • Nagad
  • Rocket
  • Upay

Deposits and withdrawals may only be made from a payment account registered in your own name. Using third-party accounts is strictly prohibited.

3.4 Withdrawal Conditions

Before submitting a withdrawal request, please ensure that:

  • Your account has been fully verified
  • All applicable wagering requirements have been met
  • The withdrawal amount is at least ৳1,000
  • A payment account registered in your name is being used

3.5 Transaction Verification

We reserve the right to carry out additional verification for suspicious transactions. We may review any transaction as part of our compliance with Anti-Money Laundering (AML) policy.

4. Bonuses and Promotional Offers

4.1 Welcome Bonus

New members will receive a 150% welcome bonus on their first deposit, up to a maximum of ৳15,000. You must deposit at least ৳500 to be eligible for this bonus.

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15x (fifteen times). This means withdrawals cannot be made until betting equal to 15 times the bonus amount has been completed. For example, if you receive a ৳1,000 bonus, you must place a total of ৳15,000 in bets before withdrawing.

4.3 Bonus Usage Conditions

  • After claiming a bonus, the wagering requirement must be met within a specified time limit
  • A bonus offer cannot be claimed more than once
  • Attempting to claim bonuses through multiple accounts will result in all bonuses being cancelled
  • kg997 reserves the right to modify, suspend, or cancel any bonus offer at any time
  • Bonuses apply only after a real money deposit, not for any free or credit deposits

4.4 VIP Program

The kg997 VIP program has three tiers: Bronze, Silver, and Gold. Members can advance to higher tiers based on their regular gaming activity and engagement on the platform.

  • Bronze: up to 0.5% weekly cashback
  • Silver: up to 1.0% weekly cashback
  • Gold: up to 1.5% weekly cashback

VIP benefits and cashback amounts are subject to change. kg997 reserves the right to review and adjust any member's VIP tier.

5. Gaming Rules

5.1 Fair Play Policy

All games on kg997 are conducted fairly and impartially. We are committed to ensuring fair play across our gaming services. Any form of fraudulent activity will not be tolerated.

5.2 Technical Issues

If a game result is affected by a technical error or software malfunction, kg997 reserves the right to void that round and return the bet. kg997 also reserves the right to cancel any reward or bonus that was incorrectly issued as a result of a technical error.

5.3 Game Rules

Each game has its own rules, which should be read carefully before playing. The specific rules of each game apply alongside the overall platform terms and conditions.

5.4 Maximum Bet Limits

When playing with a bonus balance, maximum bet limits may apply in certain games. Exceeding these limits may result in the bonus and any associated winnings being cancelled.

6. Prohibited Activities

The following activities are strictly prohibited on kg997:

  • Creating or using multiple accounts
  • Manipulating or placing colluding bets to take advantage of bonuses or promotions
  • Conducting money laundering or illegal financial activities
  • Attempting to hack or bypass the platform's security systems
  • Using artificial intelligence or bots to place bets automatically
  • Exploiting any bug or vulnerability in the platform's games for personal gain
  • Allowing a third party to use your account
  • Betting as part of a group or syndicate in a way that harms the platform
  • Defrauding or acting in bad faith toward other users

Involvement in any of the above activities will result in immediate account closure, cancellation of all bonuses and winnings, and legal action may be taken if necessary.

7. Privacy and Data Protection

kg997 is deeply committed to protecting your personal information. Our platform uses SSL encryption technology, which keeps all your information and transactions completely secure.

We collect, store, and use your personal information solely for the purposes of providing services, verifying accounts, and meeting legal obligations. Your information is not sold to third parties.

For detailed information on data protection, please read our Privacy Policy page.

8. Responsible Gaming

kg997 places the highest priority on responsible gaming. We believe that online gaming should be a form of entertainment — not a solution to financial problems.

8.1 Set Your Limits

On our platform, you can set your own deposit and betting limits. Using these tools, you can keep your gaming activity under control.

8.2 Self-Exclusion Option

If needed, you can take a self-exclusion for a set period of time. During this period, your account will be temporarily inactive. Our support team is available 24/7 to assist you with this.

8.3 Warning Signs

Please seek help if you notice the following signs:

  • Placing more bets to try to recover losses
  • Spending more time on gaming than with family or work
  • Taking on debt to fund gaming
  • Hiding the truth about your gaming activity from family

For more information, visit our Responsible Gaming page.

9. Account Suspension and Closure

9.1 kg997's Rights

kg997 reserves the right to suspend or close any account in the following circumstances:

  • Any violation of these Terms
  • Failure to cooperate with identity verification
  • Detection of fraudulent or suspicious activity
  • Meeting legal or regulatory requirements
  • At the user's own request

9.2 Voluntary Account Closure

You can request to close your account at any time by contacting our support team. All pending bets will be settled before the account is closed, and any available balance will be returned.

9.3 Inactive Accounts

kg997 may send notifications regarding accounts that have been inactive for an extended period. A separate policy may apply to inactive accounts with a remaining balance, and the relevant member will be informed in advance.

10. Limitation of Liability

kg997 is committed to operating a safe and reliable platform. However, our liability is limited in the following cases:

  • Issues with games or transactions caused by internet disconnection
  • Delays or errors caused by third-party payment providers
  • Unexpected technical failures or system maintenance
  • Losses caused by the user's own negligence
  • Unforeseen circumstances or force majeure events

In the event of any technical issue, our support team will work to resolve it as quickly as possible.

11. Changes to Terms

kg997 reserves the right to change, amend, or update these terms at any time. We will notify you in a timely manner in the case of significant changes.

Continued use of our platform after any changes will be taken to mean that you have agreed to the new terms. It is therefore recommended that you visit this page regularly.

If you do not agree to any changes, please request to close your account and stop using the platform.

12. Contact

If you have any questions or complaints regarding these terms, please contact us:

Live Chat Support:
Available 24/7 in Bengali


Email:
[email protected]

Our support team is always ready to provide quick and helpful answers to any of your questions. Your safety and satisfaction are our top priority.